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If your computer is an HP or other brand , please look here for a setting you must perform OR if your ActivID does a roll back just before finishing install. Other ideas that have worked for some. The concept is to try each one individually until one works. It is NOT a do all of them, then try. If you need to Enable the startup, or needed to start it - try to run the ActivID installer again once it is up.

Did you receive any error message usually Access Denied or do you see any. Is this key value set to "1"? If so - set it to "0" and try the install again.

Ref Microsoft KB ActivID 7. Sometimes those services fail to start. In most cases a restart of your computer with your CAC inserted in the reader will fix the issue. Newer HP computers and other brands too will need to temporarily stop all services that start with: HP or other brand before installing ActivID. If this doesn't work, then try the ideas below. Here's how: Type: Services.

Scroll down to each of the services that start with : HP or other brand and double click each of them one at a time. Click the Stop button for each HP or other brand Service. You can now install ActivID, and once you restart your computer [after installing ActivID], they will start up again automatically.

Now return to step 2 of the installation instructions above. IF you want to be able to type forms and digitally sign them, you'll need to. Are you interested in subscribing to the CACNews email list? Installation Steps. Step 2: CAC Reader driver.

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